Jobs
Operations Support Engineer at Switch Communications
Operations Support Engineer at Switch Communications, found 20 days ago on LinkedIn. Based in Islamabad, Pakistan. The recruiter asks for CVs by email.
IT support
LinkedIn
20 days ago
Switch Communications
Switch Communications is hiring a junior Operations Support Engineer to work in a DevOps team monitoring live telecom services and handling customer-facing service issues.
What you would do
- Monitor live service health dashboards across assigned services during shifts
- Identify, acknowledge and escalate alerts according to the service ownership policy
- Track alerts through the incident lifecycle and keep the ticketing system updated
- Log, triage and classify inbound customer and internal tickets by priority
- Support the DevOps Engineer during incidents by gathering logs and documenting timelines
- Prepare shift reports and contribute to weekly and monthly operations reports
What they ask for
- Bachelor's degree in Computer Science, IT, Telecommunications, Software Engineering or related field
- About 1 year in operations support, NOC, IT helpdesk or monitoring; strong fresh graduates welcome
- Basic Linux/Windows troubleshooting and networking fundamentals
- Basic experience with Office 365 and ticketing or service management systems
- Ability to read logs and spot anomalies at first-level triage
- Strong communication, documentation habits and willingness to work flexible hours and on-call
About this job
- Job
- Operations Support Engineer
- Category
- IT support
- Company
- Switch Communications
- Location
- Islamabad, Pakistan
- Posted
- on LinkedIn, 19 October 2026
- How to apply
- By email to the recruiter, with your CV
How to apply to this it support job
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The recruiter published this post and asked for applications by email. PileSkip shows a summary written by AI from the post, so check the details when you apply; the address goes to a signed-in account, which can then send a personal email and CV from its own Gmail. Post #3364.