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Training & QA Specialist
Training & QA Specialist, found 13 days ago on LinkedIn. The recruiter asks for CVs by email.
QA engineer
LinkedIn
13 days ago
Posted by Job Vacancy In Nepal
A company in Kathmandu is hiring a Training & QA Specialist for a six-month engagement to run new-hire training and quality assurance for contact center agents.
What you would do
- Deliver classroom training, LMS modules and nesting support for new agents
- Run refresher sessions, SOP updates and skill-gap workshops based on QA findings
- Conduct 5LS audits and keep calibration with center QA standards
- Prepare weekly deficiency dashboards and trend analysis
- Give coaching recommendations to Team Leaders
What they ask for
- Bachelor's degree or above, preferably in HR, Education, Psychology or Management
- At least 1 year of experience in training or quality assurance
- BPO, contact center or e-commerce experience is a plus
- Proficiency with LMS systems and course design and delivery
- Basic data analysis skills with Excel or BI tools
- English as a working language preferred
About this job
- Job
- Training & QA Specialist
- Category
- QA engineer
- Posted
- on LinkedIn, 26 October 2026
- How to apply
- By email to the recruiter, with your CV
How to apply to this qa engineer job
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The recruiter published this post and asked for applications by email. PileSkip shows a summary written by AI from the post, so check the details when you apply; the address goes to a signed-in account, which can then send a personal email and CV from its own Gmail. Post #3544.