Jobs
Customer Experience Officer
Customer Experience Officer, found 10 days ago on LinkedIn. Based in Sri Lanka. The company takes applications on its own page.
Customer service
LinkedIn
10 days ago
Posted by InTalent Asia
A jewelry and watch retailer in Sri Lanka is hiring a Customer Experience Officer to provide premium customer service and manage digital customer interactions.
What you would do
- Handle customer inquiries via social media, email and live chat
- Resolve customer concerns and complaints
- Collect and analyze customer feedback and satisfaction trends
- Coordinate with internal teams to improve the customer experience
- Monitor online reviews and brand reputation
- Track customer engagement and service performance
What they ask for
- Diploma or degree in Business Administration, Marketing or related field
- 2+ years of experience in customer service or customer experience
- Excellent written and spoken English
- Familiarity with social media platforms and digital communication
- Proficiency in Microsoft Office and Google Workspace
- Basic data analysis and reporting knowledge
About this job
- Job
- Customer Experience Officer
- Category
- Customer service
- Location
- Sri Lanka
- Work type
- Full time
- Posted
- on LinkedIn, 29 October 2026
- How to apply
- By email to the recruiter, with your CV
How to apply to this customer service job
- Click Apply. A free PileSkip account receives this post and the company's application link.
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- Open the application from the campaign and apply on the company's page, then say you did. It is free.
The recruiter published this post and takes applications on the company's own page. PileSkip shows a summary written by AI from the post, so check the details when you apply; the link goes to a signed-in account. Post #3548.