Jobs
Customer Service Representative at OhmFlex
Customer Service Representative at OhmFlex, found 12 days ago on Telegram. Based in Lagos, Nigeria. The recruiter asks for CVs by email.
Customer service
Telegram
12 days ago
OhmFlex
OhmFlex, which makes connected home and building electrical products, is hiring a Customer Service Representative to help customers with product setup, connectivity and technical questions.
What you would do
- Answer customer enquiries by email, live chat and phone within response targets
- Guide customers through app setup, device pairing and Wi-Fi troubleshooting
- Explain product features such as schedules, timers, energy history and alerts
- Record support cases and handle returns, replacements and warranty claims
- Escalate technical faults with clear details
- Update FAQs and help articles and share customer feedback with the product team
What they ask for
- 1–2 years' experience in customer service, technical support or help desk operations
- Excellent verbal and written communication skills
- Strong troubleshooting, organisation and customer relationship management skills
- Ability to manage multiple enquiries and stay calm with frustrated customers
- Shift pattern work
About this job
- Job
- Customer Service Representative
- Category
- Customer service
- Company
- OhmFlex
- Location
- Lagos, Nigeria
- Work type
- Contract
- Salary
- 150,000 NGN a month
- Posted
- on Telegram, 27 October 2026
- How to apply
- By email to the recruiter, with your CV
How to apply to this customer service job
- Click Apply. A free PileSkip account receives this post and the recruiter's email address.
- PileSkip drafts a short, personal email for this post from your CV and profile, in the post's language. Edit it as you like.
- Start the campaign: the email leaves your own Gmail with your CV attached, so the reply comes straight to you.
The recruiter published this post and asked for applications by email. PileSkip shows a summary written by AI from the post, so check the details when you apply; the address goes to a signed-in account, which can then send a personal email and CV from its own Gmail. Post #5336.