Jobs
Supervisor Flow & Activity Management
Supervisor Flow & Activity Management, found 12 days ago on LinkedIn. Based in Lisbonne, Portugal. The recruiter asks for CVs by email.
Customer service
LinkedIn
12 days ago
Posted by Marion Keraval
A luxury concierge company in Lisbon is hiring supervisors to steer day-to-day operational activity and keep service commitments on track.
What you would do
- Monitor activity in real time across all contact channels
- Ensure service levels and performance indicators are met
- Anticipate workload peaks and adjust resources and priorities
- Distribute workload and manage team connection flow
- Handle operational emergencies and incidents until resolved
- Ensure smooth handovers between shifts and contribute to reporting
What they ask for
- First successful experience in concierge, customer service or a contact centre
- Comfort with real-time management tools, TalkDesk and Salesforce a plus
- Prioritisation and decision-making skills, calm under pressure
- Ability to influence without hierarchical authority
About this job
- Job
- Supervisor Flow & Activity Management
- Category
- Customer service
- Location
- Lisbonne, Portugal
- Work type
- Full time
- Salary
- 24,000 to 27,000 EUR a year
- Posted
- on LinkedIn, 27 October 2026
- How to apply
- By email to the recruiter, with your CV
How to apply to this customer service job
- Click Apply. A free PileSkip account receives this post and the recruiter's email address.
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The recruiter published this post and asked for applications by email. PileSkip shows a summary written by AI from the post, so check the details when you apply; the address goes to a signed-in account, which can then send a personal email and CV from its own Gmail. Post #5876.